It must be frustrating. Toss out a “win” or “lose” mentality. Being an EA is not easy and it takes a lot of effort and perseverance and patient. Which of our competitors keep you up at night? This article served as a great reference tool and a great reminder of those little and not-so-little details I need to focus on to be effective in my workplace. Great Article. If you want to present yourself to hiring managers in a compelling way, writing a resume summary statement is the first step. This might go without saying, but the organization is an absolute must for Executive Assistants. For more details, please see our, Copyright 2011 - 2020 Practically Perfect PA | All Rights Reserved, The ultimate guide to productivity for Assistants. Trust is probably the single biggest determining factor when it comes to success in the EA role. Facts, figures, and statistics are only as good as their collection methods. Which, of course, means their assistants do too. How else can you get more done in the same amount of time? Prioritization is something you work on in collaboration with your boss and is definitely something you’ll both get better at over time. You are so kind Lisa! A slip of the tongue or an errant email can have the same effect as a public Tweet about your company’s upcoming layoffs. It needs to promote you as a specialized expert and highlight your skills. Senior Executive Assistants adopt an attitude of regular professional development. Be … Finally! Typical Senior Executive Assistants resume samples mention duties such as taking phone calls, greeting guests, handling correspondence, updating records, preparing documents and maintaining a good relationship with business partners and suppliers. Some examples that we cover in our article are, Top Skills for Dedicated Executive Assistants, 12. In addition to clerical tasks, an executive assistant might also need project management skills to delegate tasks to other professionals. I learned a lot from this article. There’s no time for equivocation in the fast-paced world of the Executive Assistant. Who are you people? We recently surveyed over 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and found that monday.com was their favorite productivity tool to … Very resourceful and on point. Thank you for sharing and reminding us of how important our job is and what a big role we play for our executives. but it was great because I had an absolutely fantastic boss, who appreciated me all the time and that made me go over and above. These skills turn solid employees into indispensable critical thinkers that always seem to have the answers. Good read and resources that I will be going back to again and again. We provide a monthly, curated selection of healthy snacks from the hottest, most innovative natural food brands in the industry, giving our members a hassle-free experience and delivering joy to their offices. I enjoyed reading this and it didn’t seem condescending or the opposite with tasks being unattainable. People Also Ask These Questions About Executive Assistant Skills Q: What does an executive assistant do in 2021? Public Relations and Marketing. Over the years, I’ve learnt some valuable lessons about what it takes to be an exceptional executive assistant. Handcrafted in Los Angeles. However, as we’ve heard time and again from Executive Assistants, some degree of multi-tasking is essential to the role. Contact Us Most of the skills listed in this article simply aren’t possible without good communication. Skills An executive assistant should have strategic skills in addition to administrative abilities. Take the Quiz Website Accessibility Policy, 59 Exciting Employee Engagement Ideas Start off your own list of resources with our favorite secret: Let’s not sugarcoat things – executives can be demanding! Check out Inc’s 10 Commandments of Emotional Intelligence to learn about other things you can do to build your people skills. Here are the skills for administrative assistant that really pay the bills. Q: How can I improve as an executive assistant? So whether you’re committed to the EA path or hope to use the role to springboard to your dream job, here are the skills you’ll need to wow your bosses and make the biggest impact for your team. We recently surveyed 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and monday.com was voted their favorite productivity/organization tool to use. I guess for now i’ll settle for book-marking and adding Blog If you already have experience working as an administrative professional, you already know that you need to be able to adapt. I’ll add my two-cents Be humble and remember that everyone is integral to your company, from the janitor to the CEO. Top 10 Skills Needed for Executive Assistants. A good EA sums up the situation, gathers the necessary info, asks the right questions, and then most importantly, acts. Thank you! If your organization game could use some improvement, check out monday.com (our favorite) as a solution! I’ll be checking those out. Coming late into the game. Subscribe . Q: What are the most important skills to learn as an executive assistant? Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. She paused, took a deep breath, and immediately got to work. It’s actually very simple. The ability to troubleshoot for your boss is a must-have skill. EAs are expected to dabble in things as wide and varied as project management, event planning, and internal communications. Hope these tips are helpful! An executive assistant can usually possess multiple skill sets, as this career path may require a variety of responsibilities of the assistant. (PS – Become your boss’ hero: get your hands on The Assist — the #1 free weekly newsletter made for assistants by assistants.). The critical first step is in being clear on big picture goals. This means that every time you visit this website you will need to enable or disable cookies again. This is probably one of THE BEST EA articles I have EVER read. Link to a Executive Assistant resume: Download this template. You’re an accomplished and consummate professional. Here’s something else to consider when it comes to communication – a good EA knows that real talk rules the day. Put yourself in the other person’s shoes. Terms and Conditions Today’s executives lean on their assistants not just for admin help, but for counsel, technical expertise, and … (PS – Get more sh*t done with The Assist — the #1 free weekly newsletter made for assistants by assistants.). Because an executive assistant may be required to make actions for their boss, skills in leadership, critical thinking and organization are three general attributes that employers look for. EAs deal with people – lots of them. This was a very good read after a very trying day at work, at a new company that has no real direction. Perhaps this is part of the networking or communication items – but I’ve found that when people think you’re kind, they are much more likely to negotiate with you, work well with you and be willing to do favors when you need them. If you ever want to get support, be sure to give it generously. It’s a pity you don’t have a donate button! You can too. A good Assistant knows that making the impossible possible comes with the territory. Doing so might be the difference between diffusing a fraught situation or throwing your boss to the lions (something she definitely won’t appreciate). Thanks Madison! Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. A major part of her job is to draft letters, write memos and jot down minutes of … I’m EA to the CEO at Perfection Farms in Victoria and I was thrilled to receive the 2016 Page Personnel Executive Assistant of the Year award. Whether it’s news about an upcoming acquisition, HR matters, financial reports, or trade secrets, top-level executives constantly deal with sensitive information. Executive Assistant … Many EAs keep a “little black book” (a.k.a. How can you skew it toward your side? After your conversation, write down the two or three biggest takeaways from your conversation. Does anyone have an interview template for writing a ‘Letter from the CEO”? Question the numbers. Definitely prioritize your focus-intensive tasks and knock them out one by one. Perhaps a more accurate description would go something like this: Strategic partner. Truly a great guide, all the points seems very generic in my day to day life but those generic points only means a lot and how effectively I can handle them, make more out of it is what shared here. It was the hottest ticket in town. Thank you for the additional resources included. New Zealand. You can leverage a strong analytical skillset in any situation, from handling tricky social scenarios to making far-reaching company budget decisions. If you had a magic wand, what would you change about the company overnight? Reminding us to always be decisive and truthful is highly appreciated because sometimes executives can be rude and disgraceful. 121 Corporate Gift Ideas Your Clients and Customers Will Love, © 2020 SnackNation. keep posting more information on this. 39 Thoughtful Employee Appreciation Ideas To be a top-notch executive assistant, you will need to have a few technical skills under your belt, as well as a number of soft skills that are critical in a high-powered office environment. The EA function has transformed from a supporting role to more of a strategic one. To download this template please either login or register for our Free or Premium membership. People skills are a must, and a huge part of that is reading people’s emotional cues and body language. LOVE this. I do not have a background that would typically lead one into this position. If you aspire to be a great EA, here are some solid starting points. Simply put, you can’t prioritize without crystal clear objectives to help guide you. It has highlighted the areas that I want to develop and given some great resources to start developing those skills. I really enjoyed reading this and it makes me (again) feel proud being a PA. We could not be in this job if we didn’t really enjoy what we’re doing. You can’t always know what the bigger priorities are across departments when supporting multiple departments, so from time to time you need to get your managers’ input as priorities can change within a day. Check out our YouTube Channel, we have a whole playlist dedicated to building your skills and expertise. Santa Clara University has a fantastic resource page on developing negotiating skills. Being honest and patient is important in this role. The second is “personal anticipation,” and is about knowing the preferences and idiosyncrasies that are unique to your boss. Simply select a task, set a timer for about 25 minutes, and focus only on that task until the timer runs out. To build more analytical thinking skills, the education experts at Udemy, an online learning platform, recommend a variety of simple steps. Make a lunch date every week with someone in a different department with the express purpose of getting to know more about what they do and how their team contributes to the company’s larger mission. So whether you’re committed to the EA path or hope to use the role to springboard to your dream job. For privacy reasons YouTube needs your permission to be loaded. She stayed calm under the pressure of a difficult task with a tight deadline. They help managers make the As an EA, how many times have you been asked to pull off the impossible? Very good article! Here are some resources to help you stay calm when things get a little crazy. Edit your skills regularly so that your profile stays up to date. Influencing decisions by recommending the latest and most cost effective office technology is an aspect of the senior EA's role. Here’s the thing. Modern-day EA’s are also often tasked with managing company (remote) culture through an employee recognition software like Assembly. In many situations, your words are treated as if they are your boss’s, so polished emails and proper phone etiquette are a must. She wants (and needs) to hear what you really think. Here are some adapted takeaways: What about you? Just whilst going through all the sections, how much work, attention to duty, attention to all kinds of everything, I should have been paid in gold. Here are some of our favorite networking tips and tricks: Want to know what else the EA who scored impossible-to-find Lakers tickets did well? Really dig in. Let your boss know the situation and work together to remedy the situation. The Best Employee Recognition Software Platforms If anything, today’s execs need less admin support, not more. This was the playoffs. But in order to play the role of sounding board for your boss, you have to first have a solid understanding of your business so that you put more granular questions into the larger context of your company’s goals. Great Article! Executive Assistant Resume Example. Executive assistant skills can include hard and soft skills such as technology skills, organization, communication and time-management skills that help them succeed in their roles. SnackNation Insights We also offer advice and tips on the skills necessary for Assistants to work on strategic, advanced project-based work where they can add a tremendous amount of value. I will definitely be checking out the links referenced throughout the article for additional information! Out-of-the-box thinking, discretion, impeccable organizational abilities and multitasking are other critical skills, as well as excellent networking skills… You can also take help from expert to make … And yes Vanessa L. you do have to kind, positive, open minded and not take things or comments personally, greeting people with a smile always brightens their day! (Sign up here). That’s exactly what we asked our community of rockstar admins. Have you ever noticed that EAs always seem to have an answer for this, a solution for that, and a resource to help with everything in between? Describing the EA as well as you did, makes us feel worthy of our jobs. To really thrive in the role, you have to be able to see ten moves ahead and anticipate issues before they become full-blown problems. EA courses. In business, things can change at a rapid … Next is the qualification background including the trainings and internships. A: The EA function has transformed from a supporting role to more of a strategic partner. New at EA , this article is very helpful. Today’s executives lean on their assistants not just for admin help, but for strategic counsel, technical expertise, and critical analysis. Though it can … Here’s what Wulfhart says you should do when making an important decision: “Don’t choose something just because you’re “supposed to.”, “Remember that doing something trumps doing nothing.”. Most execs have high-pressure jobs, and that pressure often gets passed on to you. They keep an office running while supporting the efforts of an executive, manager, business owner or professional group. This is especially true in startup environments, where an EA might be the closest thing to an IT specialist that the company has. Assistants … There’s no doubt that you have an important job, as does the executive with whom you work so closely day in and day out. The link is fixed. 100 Fun Office Games & Activities for Employees It might sound weird but reading your article has helped me understand all I did and how I did it. Professional problem solver. Some crucial traits to include in your resume are resourcefulness, efficiency in pressure situations and technical finesse. And yet, Executive Assistants are arguably more valuable now than they were in decades past. Oftentimes Executive Assistants are seeing projects through from beginning to end, and working with different departments to get things done. Today’s executives lean on their assistants not just for admin help, but for counsel, technical expertise, and critical analysis. Careers Pro-Tip: A good assistant knows that making the impossible possible comes along with the territory. Both an art and a science, negotiating mystifies many. Another recommendation is to communicate priorities when you are working for more than one Executive. Do you have an even seesaw, or does it skew to one side? A great report on the work of Executive Assistants. Your blog is mind-blowing. We use cookies to create the best site experience. 121 Employee Wellness Program Ideas The technical skills requires for executive assistant positions focus on the use of computer software. You’re seeking an opportunity where you can bring your experience, expertise and skills to an office environment and provide assistance to high-level executives or managers. You also need to be able to communicate strategy clearly and accurately, as well as be persuasive from time to time. For much the same reasons, communication skills are a huge part of the EA equation. Planning skills also come into play when arranging employee and executive calendars when unexpected cancellations or changes arise. Two ultimate guides on diary management and email management for Assistants. SKILLS, KNOWLEDGE, ABILITIES AND TASKS (Technical and Functional Expertise) Skills … Without support, advice, and extra connections, the EA might not have been so successful; one can only accomplish so much by asking for favors on Craigslist. Thanks Lisa. Executives can live in a bubble. Externally, the same applies. This plays out in two ways. Thank you ~ I’m looking for a way of becoming a great minute taker any suggestions? Excellent content! Thanks for writing and posting! Simple. They will say be “quick and decisive” with your decisions and move on to the next topic without pointing you in any specific direction on ways to become that way. I should have proofed it. When you work in a fast-paced environment, your to-do list can become neverending, and it can be hard to nail down the Executive Assistant skills and expertise that are required. This was a fantastic read. There are never enough hours in the day, and it is a delicate balance for Assistants to work both strategically and practically while streamlining process and procedures, adding value and being seen as an asset to the organisation. After reading this, I am able to determine the areas/skills I want to focus and work on so that I can become a stronger, more efficient EA. Someone that understood the work of an EA and lays it out clearly and beautifully. talk about this website with my Facebook group. If you’re browsing an online board or attending an event and hear of another EA in need, offer your services immediately. This practice aids in strategic decisions, and it trains your brain to supplement your decisions and ideas with evidence. An online course that ensures Assistants have covered all of the most important tasks, skills and duties. View all articles on You and Your Work →, Practically Perfect PA2020-11-24T12:32:21+00:00November 24th, 2020|, Practically Perfect PA2020-11-17T10:56:27+00:00November 17th, 2020|, Practically Perfect PA2020-06-29T09:38:49+01:00June 18th, 2020|, Practically Perfect PA2020-06-29T10:42:04+01:00May 25th, 2020|, Practically Perfect PA2020-06-29T10:48:42+01:00May 7th, 2020|, admin2020-06-29T11:30:14+01:00March 18th, 2020|. Administrative assistants must be able to handle many details and challenging situations at once. Guardian. The skills needed for Assistants to work on projects, add value in the role and streamline processes and prcedures. Aside from a proficiency in computer skills, an Executive Assistant is not necessarily required to have a degree. Keep sharing more like this. She used negotiating skills to nab tickets that everyone wanted. So keep it real. Save my name, email, and website in this browser for the next time I comment. If you’re not quite confident in your understanding of the ins and out of your company and your competitors, there’s a fun and easy way to quickly get up to speed. We wish to read often and more frm you! The ideas you’ve shared will be helpful for future purpose and reference. Why is it always about what the worker does for the employer? It is not yet official but I have an interview – via phone – in a few days. Administrative and Office Support. I agree that being kind is key. Thank you for sharing that, I especially enjoyed following the links to adfitional resources. Build My Resume … To be honest, I still don’t know exactly how she did it. Of course we are all humans and sometimes we commit mistakes. Executive Assistant positions in the Commonwealth are assigned to the following Roles in the General Administration Career Group: ... skills, abilities, and interests. Here’s a quick overview of the skills you should look for in professional executive assistants… 74 Insanely Fun Team Building Activities for Work, 57 Fun Virtual Team Building Activities EAs are expected to dabble in things as wide and varied as project management, event planning, and internal communications. But at the end of the day, the odds are that most decisions won’t be life or death. In addition to the usual professional tools like Microsoft Office or Google’s G-suite, today’s EA has to be proficient in the myriad systems, apps, and plugins that executives use to do their jobs. Below you’ll find your free downloadable sample, matching cover letter, and 3 expert writing tips to grab the executive’s attention and get you hired.. Thank you in advance. The strongest resumes for Senior Executive Assistants showcase organizational skills… A well-crafted resume skills section, highlighting your relevant skills for an administrative assistant position, will help your resume beat the applicant tracking system (ATS), which is the first step to getting your … One of the Exec Assistants there got a request from her boss around 10 A.M. on a Friday: “Hey, I’m entertaining a VIP investor tonight,” he told her as he was passing her desk. Truly great EAs play chess, not checkers. Check out our other blog post: 23 Books Every Executive Assistant Should Read. When that didn’t work, she picked up the phone and tapped into her network of other EAs, cashing in longstanding favors and negotiating for favors down the line. Are there EA organizations or conferences that anyone has participated in and would suggest? But it’s best to act quickly and confidently and move things forward rather than wait around for further clarity, or worse, permission. In both cases, anticipating problems and nipping in the bud can save you countless headaches down the road, and allow you and your boss to focus on the important stuff. A fantastic article, just what I was looking for. Harvard Law School’s Program on Negotiation Teaching Negotiation Resource Center offers. Your boss doesn’t want a yes-man or yes-woman. Highlight the times you have run a project or event. An executive assistant is a secretary appointed to a high-level manager or professional. From humble beginnings the Executive Personal Assistant is now normally university qualified and required to perform demanding roles on behalf of their boss such as preparing executive reports, making presentations, attending and even making strategic contributions during executive … While there’s a grain of truth to the idea of the EA as “gatekeeper,” this description barely scratches the surface of all the value that you provide. Thanks, Amerilda! Most of these I use, a few I will start doing. I want more. The best EAs become trusted confidants and counsel for their execs. Resourceful Executive Assistant with 5+ years of experience, seeking to increase efficiency at United Frostacre Inc. I have been doing some quick research on PA/EA’s and the services they provide. Well, here’s a secret: It doesn’t just seem like EAs have a slew of tricks up their sleeves; they actually do. However, It’s still imprecise. This website uses cookies and third party services. I am also responsible for taking Board Meeting Minutes and I’m struggling a bit. It’s illustrating the positives and the draw-backs of this profession yet somehow making it an intriguing challenge. Trusted confidant. 100’s stunning designs that will make you STAND OUT and highlight your Skills and Expertise… Member Reviews The short increments make focused attention more accessible. But this only works if you stay true to your actual point of view. It explains with simple words what the profession is about. Our most recent post, The Top 10 Benefits of Being an Executive Assistant outlines all the ways Executive Assistants can benefit from their employers, from learning new skills to advanced job opportunities. In fact, a good EA develops organizational systems and improves messy legacy processes. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Here at Practically Perfect PA, we have been working with Assistants to make sure they have a high-level understanding of the fundamental Executive Assistant skills and expertise required in the role. Assistants are often supporting more than one Executive, which means they have to manage conflicting priorities and work with schedules that already at capacity. I’d definitely donate to this Great adds, Dani! This is a fantastic article. Guides and Resources All for ONLY $4 a month. Artificial Intelligence: Will it help or hurt the Assistant Profession? After a good negotiation, everyone should walk away with something. Also add some of your personal information like family, hobby in it and your contact information in the last. Other Career Group(s) that may be of interest are: Program Administration. That’s a hell of a lot to do for how much pay? The Only Corporate Event Planning Checklist You’ll Ever Need. So glad you found this article helpful. Online Accessibility Statement, Pricing The industry? She tapped into her solid network to make magic.